Network Consultant-Assistant Manager

bengaluru, karnataka, India • Posted June 07, 2026

Job Type: Full-time

Location: bengaluru, karnataka

Posted: June 07, 2026

Category: Other-General

Application Deadline: July 17, 2026

Role Description

Who we are   
About this Role  
We are seeking a technically skilled Network Consultant to join our Global Service Desk team within Group Operations. This customer-facing role involves providing Level 2 support to premium service customers with complex networking solutions and SLA requirements. The individual will work in a 24/7 shift-based environment, handling diagnostics, fault analysis, and escalation management. The role is based in Pune or Bangalore and requires strong communication skills, multi-tasking ability, and a methodical approach to troubleshooting. 
What you’ll do   
Perform diagnostics and proactive analysis for network faults 
Conduct root cause analysis for network alarms 
Support daily operations through Change & Fault management aligned with ITIL standards 
Ensure SLA adherence and manage incidents throughout their lifecycle 
Escalate issues to L...
                

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