Network Support Technician (Onsite)

Detailed Description
We are seeking a proactive and skilled Smart Hands Technician to join our IT team. This role involves providing on-site technical support and assistance with a variety of IT-related tasks, including installation, maintenance, and support of hardware and network systems. The ideal candidate will possess strong desire to build technical acumen, excellent problem-solving abilities, and a commitment to delivering high-quality service.
Roles and Responsibilities:

+ Assist with the installation, configuration, and deployment of IT hardware including servers, network devices, and other equipment.

+ Support the setup and configuration of software applications and operating systems.

+ Troubleshoot and resolve hardware and network issues, escalating complex problems to senior technicians or engineers as needed.

+ Conduct hardware replacements and upgrades as required.

+ Document all actions in accordance with standard com...