NGIS Reservation Agent

Amentum, a global leader in advanced engineering, technical, and professional services serving the U.S. government, allies, and critical infrastructure sectors, is seeking an NGIS Reservation Agent to support a unique U.S. Navy program based on the island of Diego Garcia.

**Job Responsibilities**

+ Manage guest reservations for Navy Gateway Inns & Suites (NGIS), ensuring accuracy, professionalism, and compliance with Navy lodging standards.
+ Process check-ins, check-outs, cancellations, modifications, and special requests using approved lodging management systems.
+ Provide exceptional customer service by assisting guests with room availability, policies, amenities, and general inquiries.
+ Maintain accurate reservation records, occupancy reports, and daily logs in accordance with NGIS procedures.
+ Coordinate with housekeeping, maintenance, and management teams to ensure room readiness and timely resolution of guest needs.
+ Verify eligibility require...