Night Guest Services Agent

**Additional Information** Poste temporaire. Quarts de travail incluant la nuit et la fin de semaine.
**Job Number** 26067893
**Job Category** Rooms & Guest Services Operations
**Location** 475 President-Kennedy Avenue, Montreal, QC, Canada, H3A 1J7
VIEW ON MAP (https://www.google.com/maps?q=475%20President-Kennedy%20Avenue%2C%20Montreal%2C%20QC%2C%20Canada%2C%20H3A%201J7)
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation....