NOC Engineer (MSP)

Job title : NOC Engineer

Type of employment: Full-time

Shift Schedule: 8 AM - 5 PM MST (Time can be identified once hired)

We're looking for an NOC Engineer to provide Tier 2 NOC support by resolving escalations from Tier 1, coordinating with Field Support Teams (FSTs) and ISPs, performing advanced troubleshooting/equipment swaps, and supporting new install turnups to keep customer networks reliable and performing.

About the Company:

The company is an IT network management provider founded in 2008, evolving from routing engineering and customer support into a holistic solution set focused on flexibility, capability, and agility for enterprise customers.

Objective of this role:

• Provide reliable Tier 2 NOC support to ensure stable client network operations
• Support technicians and field teams during deployments, troubleshooting, and installation activit...