Non-Voice Agent
manila, national capital region, Philippines • Posted June 01, 2026
Job Type:
Full-time
Location:
manila, national capital region
Posted:
June 01, 2026
Category:
Other-General
Application Deadline:
July 11, 2026
Role Description
Key Responsibilities:
Respond to customer inquiries via chat, email, or messaging platforms
Provide accurate information on products, services, orders, or accounts
Resolve customer concerns professionally and efficiently
Document all interactions and transactions accurately in the system
Escalate complex issues to supervisors when necessary
Meet quality, productivity, and customer satisfaction standards
Respond to customer inquiries via chat, email, or messaging platforms
Provide accurate information on products, services, orders, or accounts
Resolve customer concerns professionally and efficiently
Document all interactions and transactions accurately in the system
Escalate complex issues to supervisors when necessary
Meet quality, productivity, and customer satisfaction standards
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