Online Customer Service Representative

Melbourne, Victoria, Australia • Posted June 09, 2026

Job Type: Casual
Location: Melbourne, Victoria
Posted: June 09, 2026
Category: Information and Record Clerks
Application Deadline: July 19, 2026

Role Description

Specific Requirements Customer Service Representative
If you enjoy fast-paced and dynamic work, problem solving, and providing exceptional customer service to an online clientele , then an exciting opportunity exists within our company to come on board and join our growing Customer Service Team!

Factory X is a market leader in Australian fashion retail, and our Customer Service Team is looking for experienced applicants to work across all of our brands.

Do you:
-Love interacting with customers
-Love fashion
-Love working with an incredible team

Are you:
-Enthusiastic and personable
-Results driven
-Amazing at problem solving
-Efficient and skilled at multi-tasking
-Confident in both phone and email based communication

Then we would love for you to apply!

Knowledge of Zendesk, Magento, and Shopify are preferred but not essential. A positive attitude and a d...

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