Onsite Call Center Team Leader – Coaching & KPIs

pasig, metro manila, Philippines • Posted June 09, 2026

Job Type: Full-time
Location: pasig, metro manila
Posted: June 09, 2026
Category: Management & Operations
Application Deadline: July 19, 2026

Role Description

Concentrix is seeking a Team Leader, Operations in Pasig, Philippines, responsible for the day-to-day management of call center associates. The role includes coaching team members to meet performance metrics, conducting team meetings, and managing employee status with an emphasis on the Concentrix values.

The ideal candidate will hold an Associate's degree and have 2-4 years of experience in a supervisory capacity, showcasing strong leadership and communication skills. A flexible schedule is required.

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