Onsite Desktop Analyst at Sephora

Transform IT support into a fulfilling career with Sephora Canada as an Onsite Desktop Analyst. Your expertise will keep our teams connected and ready to engage with clients effectively.

Sephora is looking for an Onsite Desktop Analyst dedicated to delivering high-quality support to Field Support Center users. You'll engage in hands-on desktop imaging, configuration of operating systems, and user management, while collaborating with various IT teams to ensure seamless operations across the company.

Key Responsibilities:
• Image and configure Windows and macOS devices
• Administer Exchange Online mailboxes and troubleshoot Outlook issues
• Manage user access through Active Directory
• Set up and maintain docking stations and peripherals
• Conduct onboarding setup and equipment recovery

Requirements:
• 3+ years experience in desktop support
• Solid understanding of networking fundamentals
• Skilled in ...