Operation Manager

Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

 Process Information: CNX offers services specifically in the areas of Fraud Investigation, Transaction Monitoring.

• Manage Fraud Risk activities and processes for Investigations effectively and efficiently aligned to business strategy.

• Work with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities.

• Manage fraud risk, assisting businesses with implementing the ‘best in class’ tools & processes to minimize fraud losses while ma...