Operational Customer Service

The Company
Our client is a friendly and professional Freight Forwarder who provide warehouse and 3PL Services to their well-established customer base. This privately owned forwarder pride themselves not only on their business acumen but also their ability to run a profitable business and have a huge focus on employee engagement. Keeping their employees happy, supported and challenged is the core of their operation.

The Role
This role focuses on managing the import process for your dedicated customer base from pre-alert right through to delivery, you will also be required to manage a small number of exports from time to time. A seamless point of contact for your customer is paramount to achieving service excellence, hence prior knowledge of import and CargoWise will be the start to securing an interview for this role.

Respons...