Operational Support Coordinator

Yokohama, Kanagawa, Japan • Posted June 08, 2026

Job Type: Full-time
Location: Yokohama, Kanagawa
Posted: June 08, 2026
Category: Information and Record Clerks
Application Deadline: July 18, 2026

Role Description

We exist to create positive change for people and the planet. Join us and make a difference too!

Job title: Operational Support Coordinator

Location: Yokohama BSI Office

Reports to: Regulatory Services PMD Act Planner & CSC Manager

We have an opportunity to recruit within our Regulatory Services stream; also known as our Medical Devices unit of the business. The purpose of the role is to provide operational support for PMD (The Pharmaceuticals and Medical Devices) Act clients within Regulatory Services. You will be pivotal in providing a great customer journey, maintaining accuracy of data and ensuring efficiency of processes. We don’t require prior industry knowledge as full training will be provided, if you have a prior experience in operational support, sales support or coordination experience – we would love to receive an application from you.

Responsibilities:

  • Respond to client inquiries via phone and email (...

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