Operations Executive

🚀 We're Hiring: Operations Executive – Chat Support (Work From Home)

Join Trivium and become part of a dynamic team dedicated to delivering exceptional customer experiences!

📍 Job Details

• Position: Operations Executive – Chat Support
• Location: Work From Home
• Shift: Night Shift (Rotational)
• Contract Duration: 1 Year
• Salary: ₹22,000 – ₹25,000 CTC (Based on Interview Performance)
• Experience: 1–2 Years

🔹 Key Responsibilities

• Handle customer queries via chat platforms (website, app, Tawk.to, etc.) in a professional and timely manner.
• Provide accurate information, resolve issues, and guide customers effectively.
• Ensure high customer satisfaction through prompt and quality responses.
• Follow established SOPs and response guidelines.
• Identify recurring customer concerns and contribute to proc...