Operations Manager

Overseeing and facilitating the supply chain operations of our company, the goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. This is a collaborative team environment, and we are all responsible for the overall customer and carrier experience.

Responsibilities

• Work closely with the General Manager
• Oversee Supply Chain Operations
• Manage customer and carrier relationships
• Negotiate freight rates with carriers for domestic and cross-border TL and LTL
• Cultivate strong relationships with key customers
• After hours’ rotation to assist with resolving issues
• Grow and maintain existing and new carrier or customer relationships
• Understand and utilize RMIS to its full potential
• Perform work with a sense of urgency and attention to detail
• Collaborate with the team to provide solutions to customers
• Organize and sort through email inb...