Operations Manager - Cebu

Responsibilities

• Formulate and implement a strategy to meet targets and quality objectives of the company;
• Coordinate with resource management for requirements, including, and staffing;
• Work collaboratively with Business Leaders cross culturally to fully understand growth opportunities with our strategic initiatives and effectively executes these initiatives to meet the company objectives
• Understand the clients future direction and plans and championing this direction within the organization
• Deliver positive customer service experience by listening to each client's needs, setting their expectations and presenting solutions to address issues/challenges
• Responsible in addressing customers' needs and concerns as quickly and effectively as possible to develop and maintain strong relationships.
• Develop and maintain an environment that promotes professional and positive communication within the operations and f...