Operations Manager

7175 - Cincinnati - North - 12105 Omniplex Ct, Cincinnati, Ohio, 45240

CarMax, the way your career should be!
**General Summary:**

The Operations Manager (OM) is responsible for all aspects of the Service Operations Department at one or more assigned locations. As a senior manager the OM collaborates with Sales, Business Office, and Purchasing teams to create an exceptional associate and customer experience aligned with CarMax culture.

**Principle Duties and Responsibilities:**

+ Management of team and processes associated with vehicle production and servicing
+ Utilizes reports, analyzes information and monitors trends to identify opportunities in the business
+ Displays financial responsibility through P&L management
+ Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience
+ Interviews, hires, trains, and promotes associates to support Service Operations an...