Operations Manager for Customer Service

Shape the future of customer service as an Operations Manager in a hybrid environment. Lead a focused team delivering exceptional service and inventory solutions.
This position is dedicated to managing team activities focused on maintaining customer inventories and enhancing overall satisfaction. You will work closely with stakeholders to execute service plans effectively while ensuring team engagement and performance improvement. The role demands a proactive approach to business management and teamwork.
Key Responsibilities:
• Supervise a team of Onsite Service Representatives
• Ensure efficient resource management for client programs
• Collaborate with cross-functional teams to enhance service
• Lead training initiatives for skill development
• Engage in continuous improvement and best practices
Requirements:
• Associate’s degree or related experience
• 5+ years in an industrial or retail setting
• 2+ years of team management in KPI-driven environment...