Operations Manager - Igaming

valencia, kingdom of spain, Spain • Posted May 30, 2026

Job Type: Full-time

Location: valencia, kingdom of spain

Posted: May 30, 2026

Category: Management

Application Deadline: July 09, 2026

Role Description

Head of Customer Service 

Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.
Growing international iGaming operator is looking for a Head of Customer Service to lead onsite support operations from its Melilla office. 
The role will focus on player support performance, team management, escalations, service quality, and operational improvements across regulated markets. 
Requirements: 
Strong iGaming Customer Support leadership experience 
Experience managing operational/support teams 
Understanding of player operations, RG, payments and escalations 
Fluent Spanish and English 
Salary circa €50-55k 
Hands-on and office-focused xhfqzwm mentality 
Location: 
Melilla based, relocation, or weekly travel from Malaga/Madrid required 
Fully onsite role 
Flights and accommodation covered for commu...
                

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