Operations Manager

Company Description

ATAIN is a leading next-gen customer experience company, specializing in AI-led transformative experiences for global brands. With a focus on digital and human intelligence, ATAIN manages end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, IGT employs over 25,000 specialists across 30 delivery centers worldwide, with certifications in IT and BPO processes.

MINIMUM REQUIREMENTS:

• Candidate must possess at least a Bachelor's/College Degree at any field.
• 4-5 years of relevant BPO experience, including 2-3 years in Travel Processes (Preferable)
• Knowledge of GDS / CRS.
• Preferably Senior Team Lead / Assistant Manager in Customer Service or Travel Account
• Amenable to work onsite in Iloilo

ROLES AND RESPONSIBILITIES:

• Ensure team meets and exceed Stipulated Time...