Operations Manager

Key ResponsibilitiesOperations Management

• Oversee daily operations of multiple restaurant branches to ensure consistency in service, quality, and cleanliness
• Monitor operational KPIs and implement corrective action plans to improve performance
• Ensure compliance with company policies, food safety standards, and local regulatory requirements
• Conduct regular store visits, audits, and performance reviews

Financial Performance

• Drive sales growth and profitability across assigned locations
• Manage budgets, cost controls, and inventory efficiency
• Analyze financial reports and recommend strategies to improve margins
• Ensure adherence to pricing, promotions, and revenue targets

Leadership & People Development

• Recruit, train, coach, and develop Restaurant Managers and leadership teams
• Build high-performing teams and succession pipelines
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