Operations Manager

About the job

Operations Manager | Massimo Dutti

Driving operational excellence in a fast-paced retail environment, ensuring seamless store performance and an elevated customer experience.

Core Responsibilities

• Optimise store operations and stock flow to support sales growth and efficiency
• Leverage KPIs and analytics to drive performance improvements and informed decision-making
• Lead omnichannel execution to enhance customer journey
• Collaborate cross-functionally to ensure alignment between operations, commercial, and VM teams
• Manage, coach, and develop teams to maximise productivity and engagement
• Strengthen operational standards, reduce shrinkage, and ensure compliance with health & safety.

If you are motivated by fashion, visual impact and commercial results, and you want to grow within a global fashion brand, we would love to hear from you