Operations Manager

The position:

Responsible for planning, directing, and coordinating branch operations, including customer service, quality, production, warehouse, inventory, and facility administration. Ensures operational efficiency, safety compliance, customer satisfaction, and alignment with corporate policies, ISO standards, and contractual commitments.

Key Responsibilities

• Oversee daily branch operations including warehouse, inventory, production, logistics, and facility administration, ensuring efficiency, safety, and quality standards.
• Ensure compliance with safety, environmental, and health policies, maintaining accessible and secure facilities for employees and visitors.
• Manage inventory control, aging, write-offs, and contract compliance, preventing obsolete stock and minimizing financial exposure.
• Lead and supervise customer service processes, ensuring timely billing, accurate order fulfillment, POD control, and high cust...