Operations Manager/Supervisor

Job Title: Operations Supervisor

Account: German Appliance Brands

Salary: Up to 35K

Work Setup: Onsite

Location: Silver City

Shift Schedule: Graveyard Shift

Headcount: 16

Role Overview

We are looking for an experienced Operations Supervisor to manage and oversee a team in a BPO environment supporting international markets. The ideal candidate should possess strong leadership abilities, operational management experience, and the capacity to drive team performance while ensuring service delivery standards are met.

Qualifications

• Minimum of 2 years supervisory experience in a BPO environment
• Strong leadership and team management skills
• Willing to work onsite in Silver City
• Open to supporting US, Canada, Australia, or UK markets
• Willing to work on a graveyard shift schedule depending on the assigned market
• Can start immediately
• Former em...