Operations Officer III - 57281

We are seeking a detail-oriented and communicative Account Specialist to join a dynamic Small Business Banking team. In this role, you will be a key player in ensuring account compliance and delivering a legendary customer experience. This is a fantastic opportunity to build your career within a major financial institution, offering a high potential for contract extension or permanent conversion.

Start Date: March 2nd, 2026

Duration: Until December 31st, 2026 (Extension/Conversion possible)

Location: Hybrid – Markham, ON

Schedule: Monday – Friday, Core Business Hours (OT as needed)

As an Account Specialist, you will report to the Manager of Deposit Compliance Remediation. Your primary focus will be split 50/50 between administrative file reviews and telephone-based customer outreach. You will be responsible for updating missing customer information, conducting thorough account reviews, and ensuring all small business accounts meet strict re...