Operations Scheduler

Relationships: Report to: Line Manager Responsible for: coordinating the timely collection, transport, and disposal of waste, ensuring efficient operations and customer satisfaction Liaison with: All departments Key Accountabilities: 1. Route Planning & Optimization Plan, assign, and adjust daily routes for waste collection trucks to maximize efficiency. Use route optimization software to ensure the shortest, most efficient routes based on traffic, weather, and pickup schedules. 2. Scheduling Create and manage collection schedules for residential and/or commercial clients. Ensure that all customer service requests (regular or special pickups) are scheduled appropriately. Adjust schedules in response to holidays, equipment breakdowns, or emergencies. 3. Communication with Drivers Maintain continuous communication with drivers to ensure timely collections, relay updates, and handle any changes to the schedule. Provide drivers with clear instructions on collection locations, specific clie...