Operations Specialist

Qualifications

• Bachelor’s degree in Business Administration, Operations Management , or related field.

• At least 2 years of relevant work experience , preferably in a manpower agency.

Key Responsibilities

• Monitor and manage day-to-day operational activities

• Assist in implementing operational strategies and improvements

• Track operational performance metrics

• Ensure alignment of operational processes across teams

• Identify operational issues and provide solutions

• Handle escalations and ensure timely resolution

• Continuously improve service quality and efficiency

• Ensure compliance with labor laws, company policies, and regulatory requirements

• Communicate with clients regarding manpower needs and updates

• Monitor service delivery and ensure...