Operations Supervisor - Durham Region

Join the Voyago team as an Operations Supervisor and play a vital role in managing our On-Demand Transit service in the Durham Region!

Your Role

Operational Oversight

• Manage the daily operations of transportation services, ensuring compliance with contractual standards and company policies.
• Oversee staff scheduling to ensure full coverage during regular operations, vacations, and sick leaves.
• Cover driving runs as required to maintain service continuity.

Team Leadership & Performance

• Direct and support drivers and staff, monitoring performance through site visits, incident/collision reports, and follow-ups.
• Provide input for annual performance reviews, address issues promptly, and promote employee engagement through regular meetings.
• Assist in onboarding, orientation, and training of new hires.
• Track and support employees through lice...