Operations Support Associate

Quezon City, Metro Manila, Philippines • Posted June 08, 2026

Job Type: Full-time

Location: Quezon City, Metro Manila

Posted: June 08, 2026

Category: Information and Record Clerks

Application Deadline: July 18, 2026

Role Description

 
  What you’ll do: 
  Lesson Management 
 Checks and monitors operational requirements
  Inquiries Management 
 Handles and resolves all inquiries received within the service level agreement
 Escalates all necessary transactions that involve a higher tier decision-making and/or processing
 Ensures proper documentation of all transactions handled
 Resolves all lesson disruptive issues whenever necessary to ensure lessons will proceed
 Ensures that all queries or any urgent information needed by RareJob, Inc.’s Customer Support are shared and gathered from Tutors
  Other tasks which may be assigned. 
 
  What we’d like you to have: 
 Graduate of Communications / Sociology / Psychology / Industrial Organization / Communication Arts / Development Communication / Hospitality courses
 Can successfully engage in multiple support tickets simult...
                

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