Operations & Systems Administrator

Work Location

Mexican Rackers: If you live within a 40km radius of our Mexico City office we’d like for you to work in the office two days a week. If further than 40km you may work fully remote from one these states Monterey, Aguascalientes, Nuevo Leon, Puebla, or Queretaro.

Key Responsibilities

• Own and manage operational tools and systems (e.g., CRM, project management, documentation platforms), ensuring they are optimized and effectively integrated
• Design, maintain, and optimize workflows in Monday.com to support day-to-day operations
• Identify inefficiencies and recommend tooling, automation, or AI-driven solutions to improve operational efficiency
• Support and manage system integrations using APIs, automation platforms , or native features
• Document, improve, and maintain standard operating procedures (SOPs)
• Partner with leadership and cross-functional teams to understand operational needs and translate t...