Operations & Systems Administrator

Work LocationMexican Rackers: If you live within a 40km radius of our Mexico City office we'd like for you to work in the office two days a week.If further than 40km you may work fully remote from one these states Monterey, Aguascalientes, Nuevo Leon, Puebla, or Queretaro.Key ResponsibilitiesOwn and manage operational tools and systems (e.g., CRM, project management, documentation platforms), ensuring they are optimized and effectively integratedDesign, maintain, and optimize workflows in Monday.com to support day-to-day operationsIdentify inefficiencies and recommend tooling, automation, or AI-driven solutions to improve operational efficiencySupport and manage system integrations using APIs, automation platforms , or native featuresDocument, improve, and maintain standard operating procedures (SOPs)Partner with leadership and cross-functional teams to understand operational needs and translate them into scalable processesTrain team members on systems, workflows, and best practices...