Ops Agent Admin

This is an interview position.

Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

Required Knowledge, Skills And Abilities

• High school diploma/educational equivalent with secretarial courses or business college training preferred.
• Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.
• Standard level MS Excel, Word; PowerPoint is preferred.

Qualifications Requirements

• Good communication (verbal/written), interpersonal and organizational skills.
• Must be bilingual in French and English (for Quebec).