Outbound Process Manager , 3 PL Control Tower

Description
We are looking for a results-driven Outbound Manager to join the 3PL Control Tower. This role drives execution performance and cost reduction across the 3P fulfillment network by governing outbound and transfer-out flows, improving throughput, and eliminating defects through data-driven mechanisms. The Outbound Manager will own end-to-end outbound process performance and productivity improvement plans across our 3P fulfillment centers in Brazil. This is a unique opportunity to build from the ground up — shaping how 3P outbound operations are managed and scaled in a fast-paced logistics environment.

Key job responsibilities
Process Monitoring & Execution: Monitor outbound and transfer-out flows across the 3P FC network with focus on speed and quality input metrics. Ensure operations are aligned with network plans and adherent to best practices.

Defect Control: Manage DPMO (Defects Per Million Opportunities), reducing operational errors and variability...