P2P Operations Lead

About the Role

Reporting to the Global P2P Operations & COE Lead, you will be accountable for P2P regional growth target, merchant ecosystem development, regional product rollouts, and cross-functional coordination across Product, Risk, Compliance, Marketing, Community, and Customer Service. This is a regional team leader role for someone who is equally comfortable in strategy thinking and solid market-level execution.

Key Responsibilities

Regional Operational Ownership

• Own day-to-day P2P business performance across SEA markets and other assigned regions.
• Monitor regional OKR including transaction volume, competitiveness, disputes, and fraud patterns, etc.
• Identify operational bottlenecks and propose data-driven solutions to improve platform efficiency and user experience.
• Provide localised business insights to the P2P Ops Lead, own regional strategy and contribute to product roadmap.
• Lead, ...