Part Time Engagement Centre Representative

Become part of YMCA Calgary as a Part Time Engagement Centre Representative at Shane Homes YMCA. Focus on delivering exceptional customer service while managing administrative tasks in a call center environment.
In this role, you'll be the main point of contact for incoming calls, providing assistance to YMCA members and drop-in users. We're looking for someone who combines strong computer skills with resourcefulness and organization, effectively handling time-sensitive tasks and ensuring clear communication over various channels.
Key Responsibilities:
• Respond to incoming calls and inquiries efficiently
• Manage various administrative tasks like promotional follow-ups
• Enhance the customer experience at the Engagement Centre
• Perform membership and transactional duties accurately
• Ensure smooth communication across the staff team
Requirements:
• Exceptional customer service attitude
• Strong computer proficiency required
• Organized and adaptable t...