Patient Coordinator

Our client, a well-established private healthcare company, are seeking a Patient Coordinator to join their friendly team, at their Leatherhead site.
*Driving license is required *
The Role
The Patient Concierge is responsible for delivering a first-class, end-to-end patient experience, supporting individuals from initial consultation through to surgery, ensuring a smooth and supportive journey throughout.

Key Responsibilities

• Manage the full patient journey from consultation through to surgery
• Update and maintain patient records using internal systems
• Support patient conversion against KPI targets
• Act as the main point of contact for patient queries (phone, email, face-to-face)
• Coordinate clinic flow, including waiting times and front-of-house service
• Support general administration, including file management and payments
• Carry out post-operative patien...