Patient Experience Manager

Elevate patient service as a Patient Experience Manager in a full-time capacity. Lead operations, enhance team capabilities, and deliver outstanding eyewear experiences in the clinic.
In this role, you will be pivotal in driving clinic performance and fostering a patient-focused culture. You'll coach staff, optimize daily operations, and ensure a collaborative environment. Your leadership will inspire team members to achieve their full potential and provide exceptional service to clients.
Key Responsibilities:
• Manage daily clinic operations for top patient experiences
• Coach and mentor staff to enhance service quality
• Collaborate with leadership to achieve clinic goals
• Promote a positive, shared vision among teams
• Ensure effective communication and trust in the workplace
Requirements:
• College degree or equivalent experience
• 2-4 years in management or leadership roles
• 1 year in an optical setting is an asset
• Registered Optician in Ont...