Patient Scheduling Coordinator

We are  hiring a Call Center Scheduler for our office in Brampton OnT to handle incoming calls and schedule sleep study appointments. This is an office-based role focused on phone communication and coordination — no in-person patient interaction required.

Responsibilities:

• Answer incoming patient and provider calls


• Schedule and confirm sleep study appointments


• Handle rescheduling, cancellations, and follow-ups


• Enter and update patient information in the system


• Coordinate schedules with internal team


• Maintain call logs and accurate documentation


• Strong communication and phone skills


• Prior call center or scheduling experience preferred


• Comfortable handling high call volume


• Good computer skills and attention to detail


• Reliable and punctual for in-office work

Preferred: