PC Refresh Tech

Job Description
Our client is seeking a skilled PC Refresh Technician to support a large-scale hardware refresh initiative within their healthcare system. The technician will be responsible for refreshing approximately 20 HP desktop and laptop devices per week over a multi-month period. This role requires hands-on, in-person support and a strong commitment to delivering exceptional service in a fast-paced environment.
Key Responsibilities:
Execute PC refresh activities, including imaging, configuration, and deployment of HP desktops and laptops.
Migrate user data and ensure proper functionality of refreshed devices.
Provide white-glove end-user support during the refresh process to minimize disruption.
Coordinate with hospital staff to schedule refreshes and maintain workflow continuity.
Maintain accurate documentation of completed refreshes and update asset management systems.
Troubleshoot hardware and software issues as needed.
Adhere to organizational secu...