Performance Manager

Beylikdüzü, İstanbul, Turkey • Posted June 02, 2026

Job Type: Full time
Location: Beylikdüzü, İstanbul
Posted: June 02, 2026
Category: Operations Specialties Managers
Application Deadline: July 12, 2026

Role Description

JOB DESCRIPTION

Nature and aim of the position

The holder of this position is responsible for managing an assigned merchant portfolio for TFS and CC products with the objective to improve the service offer to travelers

Main duties and responsibilities

  • Delivery of sales targets
  • Delivery of account specific contractual obligations and agreed activities at store level
  • Improve merchants knowledge and expertise with our services
  • Accurate account management delivering the Sell-out objectives:
  • First / ongoing training
  • Maximize TFS business (IR and RR management)
  • Maximize DCC business (Hit Rate management)
  • Business Statistics analysis, presentation, discussion and action
  • Action plans and store visits in line with company segmentation model
  • Accurate use of CRM to plan, record and report account specific activity
  • Main KPI’s

  • Turnover TFS, DCC
  • TFS Refund Ra...
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