Performance Manager

Job Purpose

This role is responsible for leading the management, analysis, and reporting of Key Performance Indicators (KPIs) in line with a large, contract‑driven operational environment. The Performance Manager will streamline and formalise processes to improve workflow efficiency, ensure contractual and legal compliance, and support continuous improvement across quality, environmental, and health & safety standards.

Working closely with senior managers, operational teams, and external stakeholders, the role plays a key part in ensuring performance data is accurate, meaningful, and clearly communicated.

Key Accountabilities

(Reporting to the Business Manager)

KPI Management & Reporting

Analyse, manage, and report on KPIs using performance dashboards
Produce clear performance analysis, highlighting trends, risks, and improvement areas
Collate and submit monthly, quarterly, annual, and business continuity reports in line with cont...