Pharmaceutical Customer Program Manager

Elevate pharmaceutical operations with Kohl & Frisch Limited as a Customer Program Specialist in Concord, ON. This role emphasizes data management and cross-functional engagement to enhance program execution.

Your primary focus is on the Auto Substitution Program, ensuring compliance with pharmacy needs and maintaining data integrity. Your expertise will guide internal stakeholders in optimizing supply continuity and implementing effective strategies during disruptions. You'll also analyze program performance, identifying opportunities for improvement.

Key Responsibilities:
• Administer and maintain pharmaceutical program data
• Collaborate with sales and inventory teams for optimal supply
• Ensure alignment with contractual program parameters
• Analyze drug files for formulary validation
• Resolve reporting or program exceptions promptly

Requirements:
• 1-3 years in healthcare operations or related fields
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