Platform Engineer (L1 / L2 / Senior PE)
New Cairo 1, Cairo Governorate, Egypt • Posted June 13, 2026
Job Type:
Full-time
Location:
New Cairo 1, Cairo Governorate
Posted:
June 13, 2026
Category:
Computer Occupations
Application Deadline:
July 23, 2026
Role Description
Description
Due to our incredible growth, we’re looking for Platform Engineers level 1/ Platform Engineers level 2 / Senior Platform Engineer with the experiences provided in the job description
Key Responsibilities:
- Respond to customer support requests and inquiries via phone, email, and/or ticketing systems.
- Provide remote troubleshooting and hands-on support for VMware products such as vSphere, vCenter, ESXi, and more.
- Collect and analyse relevant logs to identify the cause of the issues and provide root cause analysis when possible.
- Investigate, analyse, and resolve complex technical issues.
- Maintain detailed documentation and linking all technical learnings to existing solutions.
- Cooperat...
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