Player Engagement Team Lead - Global Ops & Training

Keywords Studios Plc. in Bacolod, Philippines seeks a Player Engagement Team Lead. You will manage and lead teams to ensure project success by addressing issues, training staff, and monitoring performance metrics. Ideal candidates must have strong leadership, analytical, and conflict management skills, alongside experience with ticketing platforms like Helpshift or Zendesk. The role is full-time and hybrid, offering benefits such as HMO and life insurance, paid time off, and wellness subsidies.
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