Player Support Representative (Part-Time)

Makati, Metro Manila, Philippines • Posted June 03, 2026

Job Type: Temporary
Location: Makati, Metro Manila
Posted: June 03, 2026
Category: Information and Record Clerks
Application Deadline: July 13, 2026

Role Description

Join our team as a Tier-1 Player Support Representative. You will be part of a team providing chat and email support for gamers by maintaining positive, empathetic, and professional attitude towards players and delivering high level of experience.

In this part-time role, you'll have the flexibility to choose shifts or time based on your availability.

Responsibilities:

  • Promptly respond and help players with their questions, queries, and problems either via email and/or chat.
  • Resolve player complaints and problems by quickly identifying the issue, troubleshoot effectively, provide accurate information, and follow up to ensure correct resolution.
  • Explain and guide customers through product features and functionalities.
  • Stay focused on the quality by ensuring consistency and adherence to high standards.
  • Communicating, coordinating & collaborating with team members and colleagues to provide customers with best...
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