Portfolio Manager - Mortgage

 

Job Description – Portfolio Manager

Location: Ludhiana

Product: Mortgages – Retention Portfolio

CTC: Up to 5 LPA

Position: 1

Role Overview

We are looking for a Portfolio Manager to handle the Mortgage Retention Portfolio. The role requires strong customer management, portfolio retention capability, and experience in mortgage products.
Candidates from the DSA channel will not be considered.

Key Responsibilities



Manage the existing mortgage customer portfolio with a focus on retention and relationship strengthening.


Identify early signs of customer attrition and take proactive measures to retain accounts.


Conduct periodic portfolio reviews, track renewal and rollover requirements.


Ensure timely service delivery, query resolution, and customer satisfaction.


Coordinate with internal teams to drive retention strategies and min...