Pre-Sales Technical Support

Responsibilities

• Provide technical support to sales teams during the pre-sales process.
• Identify customer needs and propose suitable solutions.
• Conduct product demonstrations and presentations.
• Collaborate with engineering and product teams to address technical inquiries.
• Assist in preparing proposals and RFP responses.
• Stay updated on product features and industry trends.

Qualifications & Other Details

• Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience Level: 3-5 years in technical support or sales engineering.
• Skills and Competencies: Strong knowledge of software solutions, excellent communication skills, and problem-solving abilities.
• Responsibilities and Duties: Provide technical assistance to sales teams, prepare product demonstrations, and respond t...