Principal Platform Architect

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description Role Overview

Architects play a critical role in guiding customers through their digital transformation journey through leading solutioning and scoping discussions during pre‑sales (role and level dependent) and driving the successful delivery of strategic, multi‑workflow, term‑based projects.

Architects provide thought leadership, best practices, and expert ...