Problem Manager

abu dhabi, abu dhabi emirate, United-Arab-Emirates • Posted May 23, 2026

Job Type: Full-time

Location: abu dhabi, abu dhabi emirate

Posted: May 23, 2026

Category: Marketing & Media

Application Deadline: July 02, 2026

Role Description

Location: Abu Dhabi UAE 
Employment: Full Time 
Industry: AI and IT Company 
Sector: Government Entity 
Contract: 1 year extendable 
Experience:  79 Years 
Role Overview Drives root cause analysis and long-term resolution to reduce recurring incidents. 
Key Responsibilities Create problem records for priority incidents 
Lead RCA and corrective action plans 
Reduce incident recurrence through proactive strategies 
Maintain problem management documentation 
Provide trend and statistical reporting 
Required Skills & Certifications ITIL 4 Problem Management 
High Velocity IT (HVIT) 
Strong RCA and analytical skills 
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