Process Consultant (Business Discovery and Optimization)

Toronto, Ontario, Canada • Posted March 23, 2026

Job Type: Contract

Location: Toronto, Ontario

Posted: March 23, 2026

Category: Business Operations Specialists

Application Deadline: May 02, 2026

Role Description

Our client, a Top 5 Canadian Bank, is looking to hire a Process Consultant (Business Discovery and Optimization) for a 12-month contract (with potential extension or conversion to FTE). This is a hybrid position based in Toronto.

Responsibilities:
Provide in-depth business analysis and process consultation to support Enterprise Digital & AI Enablement in improving operational and business processes. 
Identify process inefficiencies, assess impacts, and recommend actionable solutions that enhance client and employee experiences. 
Develop detailed current and future state process maps to identify improvement opportunities. 
Facilitate collaboration and brainstorming sessions with cross-functional stakeholders using tools such as FigJam or Mural. 
Analyze data to extract insights, perform cost-benefit analysis, and support decision-making. 
Lead or support moderate-complexity initiatives to enhance or optimize business pr...
                

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