Process Coordinator/System Administrator

The Systems Administrator / Process Coordinator will act as a key link between QA, operations teams (inspectors and section heads), and the application developer. The role focuses on day-to-day system coordination, issue tracking, process mapping, and QA documentation control for a web-based inspection and certification platform under development and live operation. The ideal candidate will have strong process understanding, coordination skills, and structured communication, with the ability to translate operational needs into clear system requirements and follow up on resolutions.

• Act as the primary coordinator between inspectors, technical heads, and the application developer.
• Collect, analyze, and consolidate system issues, improvement requests, and functional gaps from end users.
• Track day-to-day system issues related to inspection reports, certificates, workflows, and data accuracy.
• Follow up with th...